Barber booking app and customer management flow
A booking-focused application built to help a barber/service-led business manage appointments and customer information more effectively.
Project type
Booking app, customer journey and customer management experience.
Problem
The business needed a more structured way to handle appointments, capture customer details and reduce manual admin around customer bookings.
What was built
A booking-focused app experience that supports appointment management, customer data capture and a smoother customer journey from enquiry to booking.
Key features
- Customer booking journey
- Customer record management for 1,000+ customers
- Service selection flow
- Appointment request and booking handling
- Admin-focused view of customer and booking activity
Business outcome
Helped move booking and customer handling into a clearer digital process, making it easier to manage customer activity and reduce manual follow-up.